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Cancellation and Refund Request

We’re sorry to hear that you wish to cancel your booking. At KanthamAI, we value your trust and want to make the process as smooth as possible. Please send us an email with details listed below, and our team will review your request within 2–3 business days.

Cancellation & Refund Policy Highlights

  • Full Refund: Available if cancellation is made at least 15 days before the trip start date.
  • Partial Refund: 50% refund for cancellations made 7–14 days before the trip.
  • No Refund: For cancellations made less than 7 days before the trip start date (exceptions may apply in cases of medical emergencies or unforeseen natural events).
  • Refunds will be processed to the original payment method within 7–10 working days.

Request Form with Booking Details

Full Name: [__________]
Email Address: [__________]
Phone Number: [__________]
Booking Reference Number: [__________]
Service Booked:
  • Trekking / Hiking (e.g., Hampta Pass)
  • Birdwatching Tour (e.g., Sattal, Pangot)
  • Safari (e.g., Jim Corbett, Ranthambore)
  • Other: [__________]
Request Type:
  • Cancel Booking
  • Refund Request
  • Reschedule
Reason for Cancellation/Refund: [__________]
Preferred Refund Method:
  • Original Payment Method
  • Travel Credit (valid for 12 months)

📌 Note: For eco-conscious reasons, we encourage rescheduling instead of canceling whenever possible. This helps support local guides, operators, and conservation projects.